📄 Privacy Policy (Coastal Cradle & Co)

Effective Date: August 1,2025

Coastal Cradle & Co (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including baby equipment rentals, cleaning services, and related offerings.

1. Information We Collect

We may collect the following types of information:

• Contact information (name, email, phone number, address)

• Booking details (dates, rental requests, service selections)

• Payment information (processed securely through third-party payment providers)

• Communication preferences (including text message opt-in)

2. How We Use Your Information

We use your information to:

• Confirm and manage bookings

• Provide rental and cleaning services

• Send important service updates (via email, phone, or text message if you opt in)

• Improve our services and customer support

3. Text Messaging Consent

By providing your mobile number and opting in, you agree to receive text messages from Coastal Cradle & Co regarding booking confirmations, updates, and service-related information. Standard message and data rates may apply. You may opt out anytime by replying “STOP.”

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share limited information only when necessary to:

• Process payments securely

• Comply with legal requirements

• Deliver services you request

5. Data Security

We use reasonable safeguards to protect your personal information. However, no online system is 100% secure.

6. Your Rights

You may request to access, update, or delete your personal information by contacting us at:
📧 Sasha@coastalcradleco.com
📞 904-822-4477

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.